NPA and Bank of Papua New Guinea have enjoyed working together for more than 30 years and renewed the Long-Term Supply Agreement (LTSA) last year.  As a function of this agreement, NPA provides a wide range of services that support the internal capability of the Bank.  One of these value-adding services – a public education campaign aimed at repatriating unfit banknotes from cash pools – is the subject of this case study presentation by NPA’s Head of Commercial Services, Nuwan Kalpage.